Our customers feedback on TripAdvisor
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We love the crew at rent a buggy. They are awesome and ready to go at the airport with our car every time we visit. We have rented from them... read more at least 4-5 times.
kara s
August 1, 2022Great experience renting a car from Rent a Buggy - We rented a mid-size SUV from Rent a Buggy on our recent trip to Providenciales and North Caicos. The car was great, the rental process went very smoothly and the... read more agents we worked with were very friendly and accomodating. We were able to arrange that we drop a car off at the ferry when we went to North Caicos for a few days and then to pick up our next rental car from them at the ferry when we came back. It was easy to communicate with them and pick-ups and transfers were all timely. I would highly recommend them to anyone who plans to rent a car on Provo.
Culture20054389509
March 13, 2022Better than expected - You never know with car rentals. Sometimes your car is there, sometimes it's not. Sometimes they're ready for you, sometimes they're not. Sometimes you have to wait... read more in extremely long lines, sometimes you don't. For us, we walked right up to the counter, was told by a very friendly agent that the car we rented wasn't available, so we were getting something twice as nice for the same price. Fine with me. He walked us to our car, helped us load it up and sent us on our way. When we returned an agent met us in the parking lot and took care of the paperwork in about 2 minutes. Perfect experience.
traveleveryweek
February 28, 2022Great Service & Fantastic Jeep - Fantastic Service even with a last minute booking! Easy and professional to work with and super friendly. We were able to rent a brand new beautiful jeep to get around... read more Provo. Highly recommend. They even delivered directly to us at the marina and easy key drop off at airport when we departed. I wish every car service was this great.
jonellesantafe
December 30, 2021 -
Exceeded expectations - Excellent service. Emailed ahead of trip great response time. Once at airport paperwork was smooth and easy. Jeep was super cool loaded up large tires. Exceeded all expectations. Because of... read more the jeep we went to Malcom’s beach and had a great time.
montrealbill
November 25, 2021GREAT TO WORK WITH - WOULD RENT AGAIN - Very easy to work with and book. Made the booking online for 2 cars, they delivered the cars to the resort (yes!). The jeep was very clean and easy... read more to drive. Would rent from them again hands down. For the roads on the island, you want to rent a jeep or truck. Not everything is paved!
Crazyred70
October 12, 2021GREAT TO WORK WITH - WOULD RENT AGAIN - Very easy to work with and book. Made the booking online for 2 cars, they delivered the cars to the resort (yes!). The jeep was very clean and easy... read more to drive. Would rent from them again hands down. For the roads on the island, you want to rent a jeep or truck. Not everything is paved!
October 12, 2021I reached out to rent a buggy via instagram and they were quick to respond with my questions and concerns. I ended up renting their jeep for a day and... read more the transaction was fast and easy. I was expecting a grey jeep but they ended up giving me a two door RED jeep which was a plus! The driver who dropped off the jeep to my resort was friendly and explained everything to me. By taking pictures of the jeep before handing me the keys. While I had the jeep midday, I emailed them how much would they charge me if I extend my rental for an 1-2 hrs and they said they wouldnt charge me since it’s only for about 2 hrs! Thats the most awesome customer service I received with a car rental company! When my rental was due, I left the key to the hotel’s front desk and they picked it up from them. It saved me an amount of time of not waiting on them! I emailed them confirming if they picked up the vehicle and replied they did and I also asked for a receipt. Which they did! Thank you once again Chavona and John!!
Reya F
July 8, 2021 -
Unsafe situation! - The car had over 100,000 miles on it and was clinking and clanging the whole week. It also had bald tires. The second day we were there, the passenger... read more side seatbelt broke. I called for them to bring me a new Jeep but they didn’t have any.
My wife had to sit in the back seat for the rest of the trip.
They said they would be give us a discount because if the inconvenience. They ended up taking 27$ off the total.
Thanks but no thanks. We were miserable in this old, unsafe car.
I have disputed the charges.
July 8, 2021Great service - We had a great experience renting a minivan for the week to tour the island. When our battery died the service was excellent and the car was replaced in... read more a timely manner so we didn’t need to change our plans.
July 3, 2021Excellent rental experience - An excellent rental experience! The lady at the rental counter had all our information, including the booster seat request. She was very professional and walked us out to the pickup... read more area, even staying to chat with us until the Jeep arrived. It was spotlessly clean and in excellent condition. We had a great time driving it around Provo and it came in quite handy going down the 4WD road to Malcom Beach. The other family in our party also rented from Rent-A-Buggy and had a similarly great experience. Will definitely rent from again!
June 27, 2021Great time - I fancied something different I wanted to drive in an amazing surrounding I got it all, even a great cenote was on sight
Thank you very much to... read more all the staff at buggy tour playa del carmen
September 8, 2020 -
Great vehicles, great service - Easy to deal with and great rates. All my questions were answered and I got exactly the vehicle I wanted. The return was easy as well.
January 31, 2020For anyone looking to rent a vehicle while visiting Provo, look no further. After a lot of research I came across this company and I’m glad we chose them. They... read more were there ready with our vehicle at the airport and the thing that impressed my wife and I the most was when an unexpected situation arose concerning our vehicle. The wrangler we had rented had a low tire pressure alarm but on inspection I couldn’t identify a puncture or loss of pressure. We stopped by the rent a buggy office in the afternoon and an employee who looked to us may have been heading out for his lunch break stopped and turned around and took us right in to fix the issues. Thank you, sir. I did not get your name but you could have made us wait till you got back but you took time to help us out. That is service!
Tottenhamtillidie
August 29, 2019Best rental car place on the island! - I have rented at Rent A Buggy 3 times so far. They have a booth right at the airport and very accommodating. Super friendly and efficient. We rent a 4... read more door jeep when we come to the island and if you compare it to other places that rent jeeps, they are literally have the price. They are my go to rental place in Turks and Caicos!
February 5, 2019 -
Always great service - This is a small outfit, but always 100% professional, easy to deal with, and great service. They'll get a car to you wherever you are on Provo, and pick up... read more the car anywhere. All size cars, availability seems to be excellent. I use them whenever I'm on Provo.
October 11, 2017Great Service - Rent a Buggy provided great service and a clean vehicle in great shape
They were very accommodating. After we finished all the paperwork at the airport we were... read more driving to our hotel when we passed the office and realized they had a different color jeep that we wanted in the lot ( We liked the fun orange jeep) and they were more than helpful in switching our luggage and paper work to accommodate our needs. For that we were very grateful
Thank you
February 21, 2017Great Rental Experience and great start to a fun week! - It doesn't get much easier. Rental counter right outside of customs, a 3 minute CCard process and within 5 minutes was driving out of the Airport. Having cars... read more on site is great for PLS.
Having been to the island a few times before, we always rented from one of the "Big 3" but really wanted to try Rent a Buggy as they offered Soft Top Jeeps which provided some more fun for the week. Staying in Silly Creek area, we were sure to drive as well as having the desire to venture to a few other areas "off the strip" of Grace Bay i.e. NW Point (although we found another couple in their mini size rental there.)
The rental process in advance was easy via their website, although a confirmation attempt the day prior to our trip went unanswered, the reservation was waiting upon our arrival and we were on our way within minutes. Very friendly and courteous counterman had us out the door in no time.
The Jeep was not new (65K miles) but in good shape with a few minor scratches but the AC was ice cold, good rubber and a radio that worked.
Will definitely use Rent A Buggy on our next trip!
February 8, 2017
Our customers feedback on Google